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Application Processing |
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Understanding and managing your application inflow and approval process
is a key component to any loyalty based promotion.
Application processing empowers customers to apply and submit applications directly online,
saving your business valuable resources and time in generating a paper
driven, offline, loyalty campaign. Your business has on demand access to all
relevant processing traffic being generated through the loyalty program.
Application processing gives your business a complete 360 degree view of
your total loyalty system’s success, and the targeted details of each
individual application, its position in the approval process, and its
activation status. |
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Customer Management |
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Customer management provides all the necessary and critical user data you will need to better manage and interact with
your valuable clientele.
Your business will have a firm handle on all it loyalty program users,
and a detailed snapshoot of client data, accessed through a rolodex style system, with alphabetical sorting, pinpoint customer database
searching, and regional (language) navigation capabilities.
At any given time or place you can view your customer’s card numbers, email address,
telephone and fax, as well as their active status within your program.
Navigation tabs allow you view specific user information including
general profiles, customer account details, history, point activities,
and frequently asked questions and support issues. |
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Data Mining and Reporting |
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Understanding user interaction with your loyalty program and web
site is an essential part of understanding your customer's behavior.
Data mining and reporting gives you real-time insight into the success of
your loyalty campaign by tracking them from initial inception to full
user point redemption.
Easy-to-use wizards help you create and customize on-the-fly reports
and charts, helping your marketing team identify loyalty customers by key demographics,
user behavior changes, and redemption (purchase) trends, and more. |
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Loyalty Redemption and Point Management |
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With BxBonus loyalty redemption and point management, your business
provides a complete level of transparency to all your loyalty program
users, allowing them to view their point details and redemption values,
You control all aspects of your redemption management strategy,
setting out point values for your products and services, redemption
gifts and discounts, and targeted redemption promotions based on key
demographics obtained through the application process. |
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User Rights and Permissions |
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Rights and permissions provide your BxBonus users with the proper
system access and work permissions needed to manage the campaign across
multiple departments and office locations.
Administrators have full authority to create users, assign
roles, and manage their work processes. Assigned users stay
focused on managing their specific tasks, and do not run the risk of
overstretching their work order and authority assignments.
Keeping your loyalty website running smoothly, within the framework of a
business team environment will give your loyalty campaign an
added edge to succeed, while not occupying valuable business resources. |
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Content Creation and Management |
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Rule number one, a great website application needs fresh, dynamic
content.
BxBonus comes standard with a built in content creation and management
component, enabling you to update your loyalty websites’ content at
anytime, anywhere in the world, with an Internet connection.
Helping you streamline your loyalty sites content management processes,
and making your web updating and editing tasks quick and easy, saves you
countless of programming and support hours, and gives you the free time
you need to focus on marketing and running your loyalty campaign. |
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Community Building and Member Privaleges |
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One of BxBonus' value added services and intangible benefits is its
inherent ability to create an active and engaged community of users.
Customers using BxBonus will visit your web site often and enjoy their
time spent, viewing points, redeeming their gifts, and planning their
next moves towards qualifying for even better and bigger prizes, awards,
and discounts.
We want you to capitalize on your captivated audience by offering
community building and member privilege services. BxBonus'
scalable platform architecture gives your business the opportunity to
plug and play with a variety of ready made, or custom designed,
applications, including match services, forums, instant messaging,
member blogs, and much more. |
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Mobile Internet Integration |
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Because your clients are always on the go, BxBonus, and your loyalty
program, can always be available at their fingertips. Built to be
accessed via any WAP or i-mode™ enabled wireless device or handset,
BxBonus ensures that your customers will have all their loyalty program
information with them at all times.
This means that your users can view their points, prizes and discount
redemptions, as well as other member services, wherever they go.
Making your BxBonus web site mobile means giving your clients the
freedom to roam, and the ability to see where their point value stands
when they are away from their PC, reminding them that your business
awards them for their patronage, and just maybe one extra purchase may
mean that prize or award they have their eye on. |
How It Works